Frequently Asked Questions (FAQ)

Find answers to common questions about using SowndHaus, managing your account, and troubleshooting.

Account & Profile

How do I create an account?

Click the "Sign Up" button in the top right corner. You can register with your email or GitHub.

How do I change my profile picture or name?

Once logged in, go to your profile settings to update your picture, name, and other details.

I forgot my password, what do I do?

On the login popup, click "Forgot password?" and follow the instructions to reset it.

Uploading Music

What audio formats can I upload?

We support MP3, WAV, and FLAC files. For best quality, we recommend WAV or FLAC.

What are the file size limits?

Standard accounts have a 150 MB per track limit and 250 MB total space. Pro accounts get 300 MB per track and 2 GB total space.

Can I upload covers or remixes?

You can only upload content for which you own the copyright or have obtained all necessary licenses and permissions. Please see our Copyright Information for details.

Listening & Exploring

How do I find new music?

Visit the "Explore" page to browse trending tracks, featured playlists, and search by genre or artist.

Can I create playlists?

Yes, you can create and manage your own playlists to organize your favorite tracks.

Go Pro Subscription

What are the benefits of Go Pro?

Go Pro offers increased upload space, larger track sizes, extended statistics, and a Pro badge on your profile. Visit the Go Pro page for a full comparison.

How do I cancel my subscription?

You can manage your subscription through your account settings.

Support & Contact

How can I report a bug or issue?

Please use our Contact Us form to report any technical issues or bugs you encounter.

How do I report inappropriate content?

If you find content that violates our Community Guidelines, please use the report function on the track or profile page, or contact us directly.